AN INNOVATIVE TOOL FOR MONITORING BUSINESS PROCESSES OF DIAGNOSTIC WORK AT THE FACILITIES OF PJSC "GAZPROM"
UDC: 658.51
DOI: 10.33285/0132-2222-2021-4(573)-23-31
Authors:
SHIPILOV A.V. 1,
SHESTOPALOV D.G. 1,
PROKHOZHAEV T.O. 1,
SHIBANOV A.V. 2,
MARDAMSHIN V.R. 2,
POCHIKEEV D.S. 2,
KOROBEINIKOV A.S. 2,
ZHUCHKOV K.N. 2
1 PJSC "Gazprom", St. Petersburg, Russian Federation
2 Gazprom diagnostics, St. Petersburg, Russian Federation
Keywords: diagnostic testing, business application, database, digital transformation, information system
Annotation:
The paper presents a new innovative solution for the automation of business processes for monitoring diagnostic testing of technological equipment, implemented in PJSC "Gazprom" using the information system "Automated workstation - Control of diagnostic testing" (AWS - CDT). The solution is implemented on the platform of the information system for assessing the technical state of the facilities of the Unified Gas Supply System "Infotech" of PJSC "Gazprom". The relevance of the development for PJSC "Gazprom" is determined by the current situation and the urgent preconditions for the digital transformation of business processes. The ideas and approaches underlying the developed solution are described. The operational characteristics of the automated workstation are presented, the criteria of the introduced information influence on the acceptance of the work performed are determined. A role-based approach was used to describe the work in the system of specialists from various services, departments and sectors with a clear division of functional rights and responsibilities within the framework of the developed application. It is shown that the transparency and openness of the system make it possible to quickly monitor the progress of work both at the level of the subsidiary's services and at the level of the administration of PJSC "Gazprom". Integration with the traffic light service "Data monitoring of ISTS "Infotech" 3.0" is provided. The ability to track the dynamics of elimination of problem situations has been obtained. The implemented solution affected more than 40 subsidiaries of PJSC "Gazprom" and made it possible to significantly improve the quality of managerial decision-making on the specified business processes.
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